In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 2025 - 21:00 NZST
Scheduled - What's Happening? We're upgrading our web hosting platform to improve reliability, performance, and security. During this window your website(s) will be briefly unavailable for a short period (up to one hour) at some point during the maintenance window.
We've planned this upgrade outside of business hours to minimise any impact on your site's availability.
Do I Need to Do Anything? No action is required on your part. Everything will be handled automatically, and your website(s) will come back online as soon as the upgrade is complete.
If you have any questions or notice any issues after the upgrade, feel free to reach out to our support team — we're here to help.
Thanks for your understanding
Apr 21, 202521:00 - Apr 26, 202521:00 NZST
Core Network & Services
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Operational
Applications
Operational
Websites
Operational
Partner Portal
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Operational
Connectivity
Operational
DSL Broadband
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Operational
Fibre Broadband
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Operational
Premium Circuits
Operational
Hosting
Under Maintenance
Cloud VM
Operational
Domains
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Operational
Email
Operational
iSMS Messaging
Operational
Piermark Drive Datacentre
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Operational
Private Cloud
Operational
VPS
Operational
Website Hosting
Under Maintenance
Voice
Operational
Voice Platform
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Operational
Calling
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Operational
Other Services
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Apr 26, 2025
No incidents reported today.
Apr 25, 2025
No incidents reported.
Apr 24, 2025
No incidents reported.
Apr 23, 2025
No incidents reported.
Apr 22, 2025
No incidents reported.
Apr 21, 2025
Unresolved incident: Scheduled Maintenance – Temporary Downtime for Your Website(s).
Completed -
The scheduled maintenance has been completed.
Apr 16, 08:00 NZST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 06:00 NZST
Scheduled -
Dear Customers, As part of ongoing network improvements we are working with our upstream Spark to carry out routing filters cleanup on our peering sessions. We do not expect any downtime during this work. This is hazard-only maintenance, with no expected impact on services.
Apr 4, 11:19 NZDT
Completed -
The scheduled maintenance has been completed.
Apr 15, 08:00 NZST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 06:00 NZST
Scheduled -
Dear Customers, As part of ongoing network improvements we are working with our upstream Spark to carry out routing filters cleanup on our peering sessions. We do not expect any downtime during this work. This is hazard-only maintenance, with no expected impact on services.
Apr 4, 11:18 NZDT
Completed -
The scheduled maintenance has been completed.
Apr 15, 05:00 NZST
In progress -
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 01:00 NZST
Scheduled -
Dear Customers,
Last mile fiber provider TFF (Tuatahi First Fiber) will be carrying out an emergency work on their Network device will affect our New Plymouth region UFB customers.
Services will experience complete outage of up to 15 minutes during this work.
Please contact our support team on 0800 477 333 if you have any issues after the outage.
Apr 14, 14:45 NZST