Voyager Service Status
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 21, 2025 - 21:00 NZST
Scheduled - What's Happening?
We're upgrading our web hosting platform to improve reliability, performance, and security. During this window your website(s) will be briefly unavailable for a short period (up to one hour) at some point during the maintenance window.

We've planned this upgrade outside of business hours to minimise any impact on your site's availability.

Do I Need to Do Anything?
No action is required on your part. Everything will be handled automatically, and your website(s) will come back online as soon as the upgrade is complete.

If you have any questions or notice any issues after the upgrade, feel free to reach out to our support team — we're here to help.

Thanks for your understanding

Apr 21, 2025 21:00 - Apr 26, 2025 21:00 NZST
Core Network & Services ? Operational
Applications Operational
Websites Operational
Partner Portal ? Operational
Connectivity Operational
DSL Broadband ? Operational
Fibre Broadband ? Operational
Premium Circuits Operational
Hosting Under Maintenance
Cloud VM Operational
Domains ? Operational
Email Operational
iSMS Messaging Operational
Piermark Drive Datacentre ? Operational
Private Cloud Operational
VPS Operational
Website Hosting Under Maintenance
Voice Operational
Voice Platform ? Operational
Calling ? Operational
Other Services Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

Unresolved incident: Scheduled Maintenance – Temporary Downtime for Your Website(s).

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025
Completed - The scheduled maintenance has been completed.
Apr 17, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 23:00 NZST
Scheduled - Dear Customers,

Chorus will be carrying out a migration on their Network which will affect our Hamilton region UFB customers.

Services will only experience one outage of up to 60 minutes during this network change.

Please contact our support team on 0800 477 333 if you have any issues after the outage.

Apr 7, 18:10 NZST
Apr 16, 2025
Completed - The scheduled maintenance has been completed.
Apr 16, 08:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 06:00 NZST
Scheduled - Dear Customers,
As part of ongoing network improvements we are working with our upstream Spark to carry out routing filters cleanup on our peering sessions.
We do not expect any downtime during this work. This is hazard-only maintenance, with no expected impact on services.

Apr 4, 11:19 NZDT
Completed - The scheduled maintenance has been completed.
Apr 16, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 23:00 NZST
Update - We will be undergoing scheduled maintenance during this time.
Apr 7, 18:11 NZST
Scheduled - Dear Customers,

Chorus will be carrying out a migration on their Network which will affect our Hamilton region UFB customers.

Services will only experience one outage of up to 60 minutes during this network change.

Please contact our support team on 0800 477 333 if you have any issues after the outage.

Apr 7, 18:07 NZST
Apr 15, 2025
Completed - The scheduled maintenance has been completed.
Apr 15, 08:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 06:00 NZST
Scheduled - Dear Customers,
As part of ongoing network improvements we are working with our upstream Spark to carry out routing filters cleanup on our peering sessions.
We do not expect any downtime during this work. This is hazard-only maintenance, with no expected impact on services.

Apr 4, 11:18 NZDT
Completed - The scheduled maintenance has been completed.
Apr 15, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 14, 23:00 NZST
Update - We will be undergoing scheduled maintenance during this time.
Apr 7, 18:11 NZST
Scheduled - Dear Customers,

Chorus will be carrying out a migration on their Network which will affect our Hamilton region UFB customers.

Services will only experience one outage of up to 60 minutes during this network change.

Please contact our support team on 0800 477 333 if you have any issues after the outage.

Apr 7, 18:02 NZST
Completed - The scheduled maintenance has been completed.
Apr 15, 05:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 15, 01:00 NZST
Scheduled - Dear Customers,

Last mile fiber provider TFF (Tuatahi First Fiber) will be carrying out an emergency work on their Network device will affect our New Plymouth region UFB customers.

Services will experience complete outage of up to 15 minutes during this work.

Please contact our support team on 0800 477 333 if you have any issues after the outage.

Apr 14, 14:45 NZST
Apr 14, 2025
Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.